Electric Coop, isinalaysay bakit naging P1.5M ang electric bill ng konsumidor: "Ito po ay human error"

Electric Coop, isinalaysay bakit naging P1.5M ang electric bill ng konsumidor: "Ito po ay human error"

- The electric cooperative that billed a consumer with a P1.5M electricity bill has finally addressed the issue

- In a post on its official Facebook page, the First Laguna Electric Cooperative, Inc., said that it was human error

- It narrated that when the meter reader noticed the error, he allegedly quickly went back and provided a new and correct bill with the right reading

- The post also explained that it was human error and that the reset button was just accidentally pressed, which adds 100,000 kilowatts to the actual consumption

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The First Laguna Electric Cooperative, Inc., has already released its statement regarding the P1.5M electricity bill that a netizen shared on social media.

Electricity
Photo: Pixabay

It apologized and stated that the meter reader realized the mistake on the said bill and quickly went back and issued the right one.

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As explained by the cooperative, it was human error, where the reset button was accidentally pressed.

This results in the addition of 100,000 kilowatts to the actual consumption.

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It also assured the public that the P1.5M bill was an isolated case and that it does not have any intention to deceive the public.

Here's a portion of its statement.

"Nakarating po sa Pamunuan ng FLECO ang kumakalat na isang post sa social media kaugnay sa Statement of Account (SOA) ng isang apartment unit na umabot ng mahigit Php 1.5M. Humihingi po kami ng paumanhin sa pangyayaring ito. Nang mapansin po ito ng meter reader ay agad niyang binalikan ang nabanggit na lugar sa Brgy. Longos, Kalayaan, Laguna upang maitama ang kanyang pagkakamali, dala ang bago at tamang SOA. Ito po ay human error at hindi niya sinadyang mapindot ang reset button sa gadget na ginagamit sa read-and-bill system."

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Viral stories are often the ones that touch the emotions of people. Many of these stories are about how people overcome the obstacles facing them and became victorious. Others are about humorous circumstances, though there are a few that talk about sad endings.

A teacher from Pili, Camarines Sur shared on social media the staggering electricity bill, which reached P700K, she was charged for the month. Instead of getting angry at receiving the wrong electricity billing, she opted to just make a joke out of it. In her post, she said she only has P600K and needed someone to lend her P100K so she can immediately pay the utility company to avoid disconnection. The utility firm, CASURECO2, has since corrected the error, apologized to the said teacher and handed her the corrected bill of a little over P5K for that month.

Actress-comedienne Pokwang took her thoughts on social media regarding their recent electricity bill. She shared that she has been trying to reach Meralco but they did not answer her calls. Pokwang revealed that their electricity bill for four months reached over P131,000. The comedienne also accused Meralco of just guessing the computation for the electricity consumption.

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Source: KAMI.com.gh

Authors:
Josh Medina avatar

Josh Medina (Editor)