- More than 35 confirmed reports have shown that the Galaxy Note 7 explodes or catches on fire
- For safety, Cebu Pacific has banned the use of the phone on flights
- The Galaxy Note 7 has been recalled from more than 10 countries
After worldwide reports that Samsung Galaxy Note 7 exploded or caught fire, Cebu Pacific has banned the use of the smartphone during flights.
“In light of the recent recall of Samsung Galaxy Note 7 devices due to safety issues, Cebu Pacific (CEB) advises passengers that the usage and charging of the device are prohibited onboard all CEB and Cebgo flights beginning today, September 11, 2016, until further notice,” the budget airline said in a statement early Sunday.
Passengers are warned to turn off their phones at all times during the flight. Furthermore, the gadget must be hand carried and not stowed away in checked baggage.
“Galaxy Note 7 devices must also not be stowed in checked baggage, but may be hand-carried as long as the device is turned off at all times inside the aircraft. We sincerely hope for our passengers’ full cooperation, as the safety of everyone onboard our flights remains our utmost priority,” it added.
The cellphone giant has been recalling Galaxy Note 7 from at least 10 countries, including the United States after numerous confirmed reports of the phone catching on fire or exploding emerged. Fortunately, there have been no reports of serious injuries related to the problem.
Customers who already own a Galaxy Note 7 will be able to swap their phones for new and improved phones in about 2 weeks.
As for South Korea, Samsung encourages owners of the Galaxy Note 7 to get temporary rental phones from service centers until new batteries are installed in the phones starting September 19.
In the United States, the US Federal Aviation Administration has also advised travelers not to used or charge their Galaxy Note 7 during flights.
Samsung has since apologized for the defect.