GCash, ibinunyag na ang dahilan sa likod ng maraming unauthorized transactions
- GCash has reveled the cause behind the unauthorized transactions that shook the online world over the weekend
- According to a report by ABS-CBN, the company's VP for Corporate Communications and Public Affairs revealed that it started on Nov. 8 at around 11 p.m.
- They explained that they noticed their Send Ang Pao product showed a spike in transactions
- When they received complaints from customers, it was when they connected the "glitch" and shut off the feature
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GCash has finally addressed the question as to the cause of the unauthorized transactions that occur during the weekend experienced by a host of its users.
Source: Facebook
ABS-CBN reported that Gilda Maquilan, the Vice President for Corporate Communications and Public Affairs for GCash narrated how the issue started, underscoring that it was a technical issue and further highlighting that no phishing nor hacking were involved in the incident.
On Nov. 8, around 11 p.m., the issue started and that the Send Ang Pao feature of GCash was allegedly the culprit, which later prompted them to turn off the feature.
"So nakita po namin ‘yan na hindi pa naman Pasko, hindi naman Chinese New Year, eh bakit tumataas ang ating transaction po dyan?" she asked.
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They immediately conducted an investigation.
"Nakita namin yung wallet ay bloated. Ibig sabihin noon, unusual ito. Yung rate ng pasok ng pera ay hindi tugma sa paglabas. Walang nagrereceive po nung, walang tumatanggap ng aguinaldo," she added.
Reports came around Nov. 9, and it was when they connected the events that transpired.
"So nai-connect namin. At dahil dito sinwitch-off kaagad namin yung product feature na ‘yun at nag-imbestiga na kami."
"And doon sa aming paunang imbestiga, ruled out po ang phishing, ruled po ang data breach, at we ruled out account takeover. Ito po ay isang product issue," she underscored.
"Ito po yung meron pong pagkakamali doon sa produkto, at this point kagaya nga ng tinanong...human eroor ba ‘to? Technical ba issue? ito po ay technical issue. At ito po ay for further validation," she added.
GCash has already returned the money and Maquilan said that they wish that Filipinos will continue to trust the fintech.
One can recall how Pokwang was also among the victims.
Marietta Subong, or Pokwang, is among the most well-loved comediennes in the industry. Her frank and motherly ways are always "patok" among Filipinos. She used to be with ABS-CBN but moved to GMA during the pandemic. Some of her popular movies are “Call Center,” “A Mother’s Story,” and “Edsa Woolworth.” She has two daughters, Mae and Malia. Her split with Lee O'Brian has caused a buzz on social media.
Recently, Pokwang showed everyone she still got the moves as she joined in the new dance challenge. In a social media post, Pokwang was seen vibrantly moving to the song APT by Bruno Mars and Rosé of Blackpink. It can be recalled that the song surged through the charts in a matter of days to become the number one song in the world today. Netizens and celebrities were all praises for Pokwang’s version of the APT dance challenge.
In another previous post, Pokwang happily shared that she’s receiving a lot of orders nowadays. The TV host and comedienne owns a food business called Mamang Pokwang’s gourmet. In a video she shared, Pokie showed some of her best-selling products. She also invited those who want to order to just send her a message through social media.
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Source: KAMI.com.gh
