Balay Dako restaurant, naglabas ng statement ukol sa aspin incident

Balay Dako restaurant, naglabas ng statement ukol sa aspin incident

- Balay Dako has released a statement addressing the viral post of a pet owner named Lara Antonio

- The said netizen aired her frustration about being unable to dine at the restaurant due to her aspin Yoda

- The restaurant in Tagaytay said they “sincerely apologize” for the misunderstanding on their pet policy

- They also stressed that while their company loves animals, they "must also consider factors such as spacing and the safety of all our guests"

Balay Dako, a Filipino restaurant in Tagaytay, has issued a statement after a post by a pet owner named Lara Antonio went viral.

Balay Dako restaurant, naglabas ng statement ukol sa aspin incident
Balay Dako restaurant, naglabas ng statement ukol sa aspin incident (@balaydako)
Source: Instagram

On Facebook, the said netizen aired her dismay after the restaurant did not let her aspin Yoda inside despite its "pet-friendly" advertisement.

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In the statement published on FB, Balay Dako sincerely apologized “for the recent misunderstanding regarding our pet policy. As a company that loves animals, we understand the importance of accommodating pets.”

“However, we must also consider factors such as spacing and the safety of all our guests. We are currently reviewing our policy to ensure it is clear, fair, and balances the needs of both pet owners and non-pet owners,” they underscored.

The company also said they would take steps “to ensure that our staff are better trained and guided to understand and implement our policies effectively.”

“We appreciate your understanding and patience during this process. We hope for your continued support as we strive to create a welcoming and inclusive environment for all,” it added.

News, photos or videos that arouse the interest of netizens would often go viral on social media. These viral posts appeal to the emotions of netizens, and in rare cases, such could also happen to ordinary people.

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Source: KAMI.com.gh

Authors:
Triz Pereña avatar

Triz Pereña (Editor)