Video of lady customer ordering "crispy towel" from confused Jollibee service crew goes viral

Video of lady customer ordering "crispy towel" from confused Jollibee service crew goes viral

- A video of a lady customer of Jollibee who went up the drive-thru and ordered "crispy towel" has gone viral

- The video showed that a lady passenger and the driver went up the drive-thru and in a loud voice, the woman ordered a "crispy fried towel."

- The crew initially looked confused and did not even retort, but still answered politely

- The video has already gone viral and has elicited reactions from netizens

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A video of a woman, uploaded by Keyrr Pasco on Facebook, ordering "crispy towel" at the Jollibee drive-thru has gone viral.

Video of lady customer ordering "crispy fried towel" from confused Jollibee service crew goes viral
Jollibee crispy chicken wings (Photo by LadyProgrammer/Flickr)
Source: UGC

The woman was a passenger, and along with the driver, went up to a Jollibee crew and asked if they have a "crispy fried towel."

The crew initially looked confused, but upon realizing the affront, he replied in a respectful manner, saying that they did not have that kind of food item on their menu.

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Video ng customer na nagreklamo sa kinaing chickenjoy bilang prank, viral na

The intention of the woman in the video was not made clear. There was also no indication if it was just for a prank, or for views.

Take a look at the now-viral video.

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Jollibee Foods Corp. was founded by Tony Tan Caktiong. It is one of the biggest companies in the Philippines. Aside from its flagship store, Jollibee, it also acquired Chowking, Greenwich, Red Ribbon, and Mang Inasal.

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Pia Wurtzbach proved how loyal and faithful she is to Jollibee when she posted throwback and recent photos of her with the company’s official mascot. The Miss Universe 2015 titleholder is one of the celebrity endorsers of Jollibee since 2020. Her throwback photo shows a young Pia having her photo taken with the company’s mascot, Jollibee, during the little girl’s birthday. Jollibee faced a tough public relations issue recently when a customer complained that she ordered ChickenJoy for her kid but instead got a towel wrapped in crispy batter.

Read also

Aga Muhlach shows love for Jollibee amid 'fried towel' issue

Previously, Jollibee Foods Corp. disclosed some details regarding the company’s status. Due to the COVID-19 pandemic, JFC now suffers billions of net loss during the second quarter of 2020. In its Business Transformation program, part of the plan is to close down 255 company-owned stores. Aside from this, they are also planning to change the ownership of 95 stores.

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