CIDG busts AI-powered scam hub operating out of Mandaluyong condo
• The CIDG-NCR raided a condominium unit in Mandaluyong City, uncovering a major scam hub run by a Malaysian and 14 Filipinos
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• The syndicate employed Artificial Intelligence (AI), including deep-fake technology, to create realistic female avatars for love and investment scams
• The scammers specialized in love and investment fraud and were linked to a large organized crime syndicate operating out of Cambodia
• Arrested suspects face charges for violating the Cybercrime Prevention Act, while the Malaysian manager is also detained for expired travel documents
A sophisticated criminal operation that used Artificial Intelligence (AI) technology to perpetrate elaborate love and investment scams was successfully shut down by Philippine law enforcement in Mandaluyong City.

Source: UGC
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The Criminal Investigation and Detection Group-National Capital Region (CIDG-NCR) raided a condominium unit that was functioning as a clandestine cyber fraud center, exposing a new dimension to the country’s ongoing battle against transnational digital crime.
The raid, executed under the authority of a search warrant, led to the apprehension of 14 Filipino suspects and the alleged ringleader, a Malaysian national.
Operatives from the CIDG-NCR, upon entering the unit, found several computer stations still active, confirming the scope and immediate nature of the illegal activities.
According to Police Lieutenant Colonel John Guiagui, chief of CIDG-NCR, the illicit operation spanned two separate floors of the residential tower, occupying units on the 7th and 8th levels.
This operational setup allowed the suspects to maintain a low profile and avoid detection for an extended period.
Guiagui described the hub as a "guerrilla type, clandestine" operation, noting that the perpetrators rarely left the premises, choosing to live, eat, and sleep within the confined space of the condo units to evade authorities.
The intelligence gathered by the CIDG points to the syndicate having links to a major organized crime network based in Cambodia.
The group specialized in two primary types of fraud: love scams and investment scams, both amplified by high-tech software.
A particularly disturbing feature of the operation was the use of AI to create compelling and realistic fraudulent personas.
Instead of employing human models for live video chats, the syndicate utilized deep-fake technology to front realistic-looking female avatars on camera.
This AI-generated presence was used to lure unsuspecting foreign nationals—and some Filipinos—into sending money, typically under the pretense of a developing romantic relationship or a profitable investment opportunity.
As one arrested suspect detailed, their role was often to act as a "spammer," sending images of the "model" to clients to build credibility.
Once a victim's personal identity and financial capacity were established, the case would be passed on to a Customer Service Representative (CSR).
The CSRs were then given approximately three days to gain the victim’s trust and convince them to invest substantial amounts of money into a fake online platform.
The scam also incorporated an element of digital blackmail. Authorities discovered that the syndicate would use threats—often to expose the victim's sensitive information or compromising material—to pressure them into sending even more money.
The Filipino employees, working as spammers and CSRs, are now facing formal complaints for violating the Cybercrime Prevention Act.
The Malaysian individual identified as the manager of the hub is also under investigation. Furthermore, it was discovered that the Malaysian’s travel documents were expired, leading to his pending transfer to the Bureau of Immigration for processing.
The dismantling of this Mandaluyong hub serves as a critical warning about the rapidly evolving and increasingly sophisticated methods employed by cyber-fraud syndicates, especially those integrating emerging technologies like AI into their criminal schemes.
News, photos, or videos that arouse the interest of netizens would often go viral on social media, due to the attention netizens give them. These viral posts appeal to the emotions of netizens, and in rare cases, this could also happen to ordinary people, making them very relatable stories for all of the ordinary people in the country as today.
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Source: KAMI.com.gh