Bianca Gonzalez shares touching holiday lesson from experience with delivery rider
- Bianca Gonzalez shared a holiday experience on X that highlighted the value of patience and compassion amid the season’s hustle
- She recounted an encounter with a GrabFood rider who was new to her area and struggled with added fees, traffic, and unfamiliar routes, prompting her to respond with understanding
- A small gesture of kindness, including giving the rider snacks, led to an appreciative and heartfelt exchange
- Bianca said the experience reminded her that showing empathy, especially to those in the service industry, can make a meaningful difference during the busy holiday season
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Television host and media personality Bianca Gonzalez took to X to share a heartwarming story that reflects the importance of patience and compassion during the hectic holiday season.
Source: Instagram
In her post on Tuesday, December 16, Bianca recounted a recent experience with a GrabFood rider that left her reflecting on everyday kindness.
“A little patience goes a long way. Story time! The other day, I ordered from a favorite resto na lagi kong ino-orderan sa GrabFood. Nung nag-accept yung rider, I noticed na bagong pangalan—usually ‘pag sa bahay, there are several usual riders na naga-accept,” she began.
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She continued, describing how the new rider reached out with additional charges she had not encountered before. “Maya-maya, nag-message si Kuya saying may village fee daw siyang babayaran. I’ve ordered from this place so many times and never ko pa na-encounter ‘yun, so I replied, ‘Okay Kuya, dagdag ko na lang mamaya.’ After that, nag-message ulit siya saying magbabayad pa raw siya ng parking. Ramdam ko na na-hassle siya, and naisip ko rin na baka hindi siya taga-area namin.”
Despite the unexpected extra fees, Bianca maintained her usual courteous approach and reassured the rider. “I replied that in our usual Grab orders, wala namang added parking fee and that may rider parking talaga sa mall na ‘yun.”
“When he arrived with our food, we did what we usually do and gave him a small bag of snacks,” she further shared.
Bianca observed how her small gesture lifted the rider’s spirits, highlighting the mutual appreciation between customer and service provider.
“Bigla siyang naging very apologetic, sabi nga niya na umulan at matindi ang holiday traffic, at sabi niya na bago siya sa area namin and so hindi pa niya kabisado ang daanan at parkingan. Kahit pagod, nagpapasalamat pa rin daw siya na madami siyang bookings. Nag-thank you siya sa cookies, he ate one right away, and before riding off, he said thank you and greeted us Merry Christmas,” she shared.
The television host used the experience to reflect on a broader lesson about empathy during the holiday season.
“I guess that’s why I want to share this story. We’re all dealing with a LOT ngayong December, and a little compassion goes a long way. Lalo na sa mga nasa service industry, riders, drivers, security, enforcers, everyone just trying to get through each day despite the crazy traffic and holiday rush. Totoo talaga na we never know what someone else is carrying, and choosing to be kinder is a big part of the meaning of this season. Especially in these crazy days leading up to Christmas, when something throws us off, let's take a deep breath and a moment before we respond… it can make or break someone else's and your day.”
As many cope with the demands of the holiday season, Bianca’s experience emphasizes that patience and understanding, even in small ways, can have a powerful impact on daily encounters.
Bianca Gonzalez, a television host and UNICEF advocate, tied the knot with basketball player JC Intal on December 4, 2014, in El Nido, Palawan. The couple has two daughters. She has also served as one of the main hosts of Pinoy Big Brother.
Previously, Bianca Gonzalez celebrated her husband JC Intal’s birthday with a touching Instagram tribute. The Pinoy Big Brother host shared her reflections on the special day, expressing her heartfelt gratitude for JC. She emphasized his importance in her life and in the lives of their daughters, Lucia and Carmen, and spoke about how rewarding it has been to grow and journey through life together with him.
Earlier, Bianca sparked conversation about perceived double standards in the justice system with a post on X, formerly Twitter. She pointed out that ordinary citizens are often quickly penalized for minor offenses, while major corruption cases linger unresolved. Her remarks came amid ongoing national debates on government accountability, drawing support from many netizens who shared their frustrations over slow investigations into high-profile cases.
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