- Neri Miranda’s recent heated discussion with a customer on her social media account has gone viral online
- The customer was apparently dissatisfied with the service of Neri’s restaurant in Tagaytay, Neri’s Not So Secret Garden
- However, the actress’s response was heavily criticized by netizens on social media as well
Actress turned entrepreneur Neri Miranda has buzzed the online community after engaging in a heated discussion with a netizen who criticized her restaurant’s service on social media.
It can be recalled that Neri recently posted a photo of her restaurant stating that it wasn’t a fine dining restaurant, however, the post prompted the netizen to criticize the price of the food and the customer service of the restaurant.
KAMI learned that Neri’s response, however, was heavily criticized by netizens as a lot of them weren’t happy with how the actress handled the issue.
Here are some of the reactions of netizens from entertainment site Fashion Pulis.
"Ngayon lang ako nakakita na sarcastic at mahangin na response from a customer feedback. Parang siya pa may ganang umasta ng ganyan.. Text nga lang siya pero naririnig ko ang tono niya. Ang haba ng litanya mo.. Ayusin mo serbisyo niyo!"
"Sorry ha, with the way she replied, parang ayaw ko na kumain sa resto nya. You simply do not react to a negative feedback that way."
"Neri is very unprofessional and disrespectful in her replies, and quite arrogant in her position. What if she was the one making a complaint, gusto ba niyang pilosopohin siya? Her replies are a reflection of her poor business ethics, and a reflection on her character as a business woman, which is: walang pakialam sa customer feedback."
"I used to follow Neri. Pero napaka sarcastic na niya talaga at hindi marunong tumanggap ng criticisms."
"So pag napuna sya sasabihin nalang nyang wala syang alam sa pagpapatakbo kahit karenderya? No wonder ganyan ang feedback ng resto kuno nya. Whatever happened to being Wais na Misis?"
"As a business person, you are only as good as your last bad feedback, and feedback no matter how negative is a golden source of information to tweak a product or revise a strategy and execute better. "
"Ramdam ko ang gigil on both sides. Hahaha."
As reported earlier by KAMI, Neri Miranda has recently made headlines after being involved in a heated discussion with a netizen. The netizen was apparently dissatisfied with Neri's restaurant, Neri's Not So Secret Garden. The actress made sure to address the said comment on her social media account.
Neri Naig started her acting career after she joined ‘Star Circle Quest,’ a defunct reality television show of ‘ABS-CBN,’ which she ended up as the 6th placer.
She played several roles in notable primetime television series and films before she settled down and focused on her business ventures.
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