Melai Cantiveros narrates bad experience with travel booking platform

Melai Cantiveros narrates bad experience with travel booking platform

- Melai Cantiveros took to Instagram to narrate a horrible experience in Hong Kong, with a travel booking platform

- She said that what they gave was poor customer service

- Her controversial post elicited mixed reactions from netizens

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Melai Cantiveros bravely exposed the inappropriate treatment she and her family received from a travel booking platform.

She expressed her disappointment through a lengthy post on her Instagram account.

The Kapamilya actress said that she wants them to know their shortcomings and change them for the better.

"Itu ay isang Review lang bilang isang costumer ng @klooktravel especially sa KlookHongkong sa may PeakTram experience , kami ng pamilya ko nalulungkot sa trato ng staff nyu sa trip nmin sa HOngkong firstime namin makapunta ng magkasama sa Hongkong pero itung experience na itu ang tumatak sa amin ng bad experience sa HK"
"pinost ko itu para ma aware sila at baguhin nila ang pakitungo nila sa kanilang valued costumer andami pa namang Pinoy tapos ang pakitungo nila is very rude"

She also mentioned the improper treatments they received from the tourist guides.

"Natural lang nmn na magtanung , sana di nmn galit sumagut at pasigaw , kasi tayu dtu sa Pilipinas napaka hospitable natin sa mga bisita natin lalo na sa ibang bansa. at hindi kami libre para tratuhin ng ganun kami ay nagbayad mg maayus at deserve na tratuhin ng maayus."
" ang naka white na lalaki ang tlaga tumatak sa amin na napaka bastos sumagut sa amin di kmi marunong macyado mag english pero alam ko mga galawan nya . nakakalungkot lang tlaga nakakaawa ang mga magsusubscribe sa knila kng ganyang ugali a pakitungo ang ipapakita nila ."
"Nakalagay pa sa voucher na may tour guide pero wala namng tour na ginawa nag distribute lang ng ticket . Bago pa yan hinanap nmin ang meeting place tapos nagdistribute pinaglakad pa ng malayu , kawawa mga Sr Citizen na ksama namin , tapos pagdating dun pwede nmn pla dumiritsu dun , tapos narealize nmin na wala nmn pila dun kuhaan ng tiket sa peaktram experience , at mura lang kaysa sa binayad nmin sa klook na ganun pa ang trato sa amin."
"So lesson learned namin na expected na ng mga destination ang dagsa ng tourist kaya di na pila sa pagkuha ng tiket , mas ok pa na pumila kaysa mag subscribe dtu na parang nagmamakaawa pa Tapos minamadali pa kami na mas nauna nmn kmi sa knila duun sa meeting place . Ang matagal iiwan parang ganun , kaya kmi nmm Paspas . Habang nag aanounce sila walang Megaphone na di rin marinig ng karamihan kasi marami kaming nakaabang Kaya nadismaya ako Pinost ko itu hindi para maparusahan ang nasa picture kundi para ma aware sila na may mga tao na nagrereact sa knilang ugali at sa susunod nilang mga costumer ay di na nila gawin itu kasi ang bakasyun ay memories to keep hindi memories to forget"

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In a previous report by KAMI, Melai Cantiveros gave a tour of their home in General Santos City.

Melai Cantiveros and Jason Francisco came to prominence after being part of Pinoy Big Brother. They are among the PBB lovers who ended up together.

They tied the knot on December 9, 2013 at the Holy Cross Parish in General Santos City, three months after the comedienne announced her pregnancy.

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In this video, we ask fellow Filipinos what 'Easter Sunday' is in Tagalog. Check out more of our videos - on KAMI HumanMeter Youtube channel!

Source: Kami.com.ph

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