Jasmine Curtis calls out poor customer service of PLDT

Jasmine Curtis calls out poor customer service of PLDT

- Jasmine Curtis took to Twitter to complain about her terrible experience during a phone call

- She revealed that customer service representatives of PLDT behaved unprofessionally towards her

- According to the actress, she ranted about it online to raise awareness about this kind of behavior from some employees of PLDT

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Jasmine Curtis-Smith took to social media to rant about a recent horrible experience she had.

KAMI learned that the actress complained about the poor customer service from a representative of PLDT during a phone call.

According to Jasmine, she heard other people talking about her in the background. She described their behavior as “unprofessional.”

"So I called @PLDT_Cares for assistance this morning. After 15 mins of waiting for someone to answer my question, someone picks up says the formulated greeting, then just as I'm about to reply I hear in the background 'JASMINE CURTIS IN THE HOUSE.'

"Pinagsisigawan pala ang customer name sa mga ka office pag private customer service call?

"Hindi ba that's disclosing the private and paying customer na to your other employees?

"Complete name and hindi lang sa katabi, isisigaw pa para marinig ng ibang tumatanggap ng customer care/troubleshooting calls. How is this allowed?"

Here are the actress’ viral tweets:

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In a previous report by KAMI, Jasmine gave a surprise Mother’s Day gift to her beloved mom.

Jasmine Curtis is the sister of Kapamilya star Anne Curtis.

She signed up as an artist for GMA-7 in April 2018. Before that, she used to be an actress for TV-5.

In this episode of our series of pranks in the Philippines 2018, our host will ask strangers to hold his plastic cup for a while. And then several passersby will put coins in it… Reactions of pranked people are priceless! – on KAMI HumanMeter YouTube channel!

Source: Kami.com.ph

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