BPI clients complain about losing money from their accounts

BPI clients complain about losing money from their accounts

Some netizens are complaining of losing money from their Bank of the Philippine Islands account.

Many were enraged, demanding to have their money back while others couldn't help but rant on social media.

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Here are some of the social media posts from netizens:

READ ALSO: Netizens’ diverse reactions to BPI info update fiasco

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READ ALSO: BPI: Not everyone should update their information

The bank apologized for the inconvenience through their Facebook page, saying that an "internal data processing error" has occurred and assured that they are currently fixing the glitch.

BPI wrote:

"BPI ADVISORY (updated):

Further to our announcement this morning, we have identified an internal system error that caused some transactions occurring between April 27 and May 2 to be double-posted as of June 6.

We have identified the root cause of this error, and are temporarily suspending access to electronic channels to speed up rectification. All BPI branches will open on time this morning, and will continue to service your needs.

We anticipate full resolution of this error within today. We wish to reassure our clients that this matter will be resolved expediently, and that none of them will lose money from this incident."

BPI guaranteed clients that "efforts to resolve an internal system error related to transaction mis-postings are progressing well."

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READ ALSO: Beware of a new scam targeting BPI card holders

Source: Kami.com.ph

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