- A furious netizen shared on Facebook photos of a Pag-IBIG Fund employee
- The netizen accused the employee of demeaning, disrespecting and shouting at a client
- The employee allegedly got mad when the client asked her for directions
Government employees are expected to be courteous towards their clients. However, there have been reports of government employees displaying the opposite behavior.
An example was found by KAMI from a viral post of a Facebook user named Ruhzel Faith Dela Cruz.
According to Ruhzel, she and her sister saw a Pag-IBIG Fund employee in Cavite demean, disrespect and shout at a client.
The netizen explained that the employee got mad when the female client asked her which counter she should go to.
“NANIGAW LANG naman sya ng ISANG BABAENG nag TATANONG sakanya kung saan COUNTER Sya pupunta!!!
"Nagsisisigaw sya duon at tinawag ang GUARD saying:
“GUARD!!! GUARD!!! KAUSAPIN MO NGA YANG BABAE NA YAN!!!! YAN!!! YANG NAKA PINK NA BABAE NA YAN ( DINUDURO YUNG BABAE) HINDI MAG BASA!!!! WAG MO PAPALAPITIN SAKIN YANG BABAE YAN!!! DAHIL MAPAPATULAN KO YAN!!! Bwisit!!
“While yung Babae, naiiyak nalang sa Hiya. Tinawag sya nung guard at sinabi : Miss? Ano po yan? , sagot nung babae Kuya Tinanong ko lang naman saang counter ako, base po kase sa Number ko sa Counter 1 ako .. Pero tinawag ako sa counter 2 nagtanong lang po ako kase 1st time ko po. Nalilito po ako. Sagot nung Guard : Mag pag pasensyahan nio po na yan ganyan talaga yan,” Ruhzel narrated.
The netizen said that she wants to expose what the employee allegedly did to teach her a lesson and to prevent other clients from getting embarrassed by her.
“OO PAGOD KA!! OO MADAMING NAKA PILA.
“Pero Hindi sapat na manigaw ka ng mga NAG BABAYAD sainyo!! Una sa Lahat ang Sweldo mo Galing sa amin!! Pangalawa wala kang trabaho kung hindi dahil saamin. Sana tratuhin nio kami ng tama. Dahil kung napapagod ka mag entertain ng customers sa dami edi mag resign ka jan.
“Umalis ka sa trabaho mo. Hindi yung maninigaw ka. Napapagod din kami sa HABA ng pila! Walang maupuan pero still may pasensya kami sa kakupadan ninyo, tapos sisigaw ka lang? Wow. Respeto lang,” Ruhzel wrote.
Pag-IBIG has responded to her complaint, saying that the incident will be thoroughly investigated.
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