-A lady netizen was an unhappy customer because of how her business was handled by an online shop.
-She couldn't help but shared her sentiments over Facebook, and KAMI spotted it.
-How would your react to this kind of treatment?
-Take a look at the exchange of messages.
The customer expresses her disappointments with the delay of responses from the company. She did everything she was told to do, but she didn't receive any answer.
Hence, she sent a message to the page admin to show her frustrations, but the reply took her by surprise. She was caught off guard.
Instead of empathizing with her as a customer, she was advised to take her business somewhere else.
Was this a mere miscommunication or intentional? Did the admin really mean what she said or she meant otherwise?
With this, some of her Facebook friends were not able to hold it, but sympathized with her. All of her friends were obviously not pleased with the admin's reply.