-A lady netizen was an unhappy customer because of how her business was handled by an online shop.
-She couldn't help but shared her sentiments over Facebook, and KAMI spotted it.
-How would your react to this kind of treatment?
-Take a look at the exchange of messages.
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The customer expresses her disappointments with the delay of responses from the company. She did everything she was told to do, but she didn't receive any answer.
Hence, she sent a message to the page admin to show her frustrations, but the reply took her by surprise. She was caught off guard.
Instead of empathizing with her as a customer, she was advised to take her business somewhere else.
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Was this a mere miscommunication or intentional? Did the admin really mean what she said or she meant otherwise?
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With this, some of her Facebook friends were not able to hold it, but sympathized with her. All of her friends were obviously not pleased with the admin's reply.