Netizen shares disappointing service of her network provider

Netizen shares disappointing service of her network provider

- A Facebook user ranted about a disappointing service of her network provider

- Netizen Hannah Nepomuceno shared how she was not able to avail her reward credits that was about to expire

- The netizen insists that she should receive the reward she deserves based on her credits

Many mobile users have been subscribing to their network provider's unlimited promos that definitely are convenient for everyone who text, call, and surf seven times a week.

However, because of a huge number of subscribers and for some other reasons, glitches seem unavoidable.

KAMI spotted a post shared by Facebook user Hannah Nepomuceno as she rants about a disappointing service of her network provider when she was not able to avail her reward credits.

netizen

Photo credit: Hannah Nepomuceno

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Here is her angry post:

"WARNING: Long rant about a network service provider.

Just wanna share my bad experience recently when I tried redeeming my Globe Rewards points.

First off, I just wanna say that I never post these kinds of things and I don't usually complain about Globe or any other service provider but my recent experience proved to be such a hassle. After some time, it wasn't even the points or reward I was after. I just wanted Globe to take action on their system's glitch that might cause more problems to other customers in the future.

Ang point ko lang naman, ang galing galing maningil ng bayad or mag cut-off ng line pag di nakabayad on-time, pero siyam siyam pag after sales customer care???

This is unfair. I deserve an explanation. I deserve an acceptable reason!!!

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Hahaha kidding aside, didn't create this post for anything other than awareness and to ask if anyone else had this problem? I feel like marami kasing nasasayang na points lalo na for those who have bigger postpaid plans.

Anyway, they might say the rewards scheme is a privilege and not a right so yeah, whatever. Letting this go na.

In the end, we accept the Globe rewards points we think we deserve.

(HAHAHA CHAR LANG I DESERVE MORE TALAGA BUT KEBS NA KA-STRESS LANG!)"

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