Netizens’ diverse reactions to BPI info update fiasco

Netizens’ diverse reactions to BPI info update fiasco

- Netizens panicked after the BPI announced the need to update their account info so as not to lose access to ATMs

- Some netizens expressed their stress, some wrote about their confusion, others tried to help out, while several netizens who have accounts on non-BPI banks gloated

- Fortunately, the BPI clarified that not all of its clients need to update their account info

On August 26, news spread like wildfire that the Bank of the Philippine Islands (BPI) had announced that their clients need to update their BPI account info before August 31 so as not to lose access to automated teller machines (ATMs) and the online and mobile bank services.

Netizens’ diverse reactions to BPI info update fiasco

(Photo: Marianne Bermudez / Inquirer)

Those who would not be able to update their info will have to receive bank services from the counters of BPI branches.

Naturally, many Pinoy netizens panicked and freaked out over the sudden announcement.

READ ALSO: BPI responds to their dissatisfied clients; extends deadline on September instead of August

Other netizens were also confused with the announcement since they have just updated their BPI accounts.

On the other hand, other Pinoy members of the online community decided to be helpful instead of whining about the sudden need for an update.

There were also several netizens who expressed their doubt on the validity of the BPI announcement. Many of them asked if it is really possible and feasible for the BPI to block services for all of their clients who fail to update their info within five days.

READ ALSO: You may not need to update your BPI info; Here’s why Other Filipinos decided to gloat that they have no need of updating their info since they have no money in their BPI accounts anyway.

Several Pinoy online users also Tweeted how lucky they are not to be BPI clients.

After a few days of panic, the stress was decreased when the BPI moved the deadline to September 30. However, the panic was almost completely dissolved once the bank clarified that 95% of their clients do not need to update their info.

Only the clients who the BPI had communicated with separately are required to update their accounts.

Due to the fiasco, the BPI issued a public apology. Many netizens were willing to forgive the bank but with a condition.

How did you react when you heard about the BPI account update announcement? – Kami Media

READ ALSO: 10 Inspiring Filipino celebrities who went from RAGS to RICHES

 

Related news

Puwede tayo maging BFF? Duterte invites Donald Trump to come visit the Philippines in 2017

Puwede tayo maging BFF? Duterte invites Donald Trump to come visit the Philippines in 2017

Puwede tayo maging BFF? Duterte invites Donald Trump to come visit the Philippines in 2017