- DOLE has opened the first one-stop service center for OFWs
- The center provides various government services relevant to OFWs
- It aims to reduce the documents’ processing time and the transportation expenses of OFWs
The Department of Labor and Employment (DOLE) has just opened the very first one-stop service center for overseas Filipino workers (OFWs) on August 15 in response to President Rodrigo Duterte’s orders to make government services more efficient and accessible to the citizens.
According to Philippine Overseas Employment Agency (POEA) Administrator Hans Leo Cacdac, the one-stop center provides services from different agencies that are relevant to the lives of OFWs. It also aims to reduce the documents’ processing time and the transportation expenses of OFWs.
President Duterte said in an earlier interview that he wanted all government transactions to be streamlined and be completed within 72 hours.
The center is located at the POEA ground floor in Mandaluyong City and is ready to serve as many as 3,000 OFWs every day. The following services they can avail are the following:
Department of Foreign Affairs (DFA): Passport services; passport validity extension for Balik-Manggagawa (vacationing Workers)
Overseas Welfare Workers Administration (OWWA): Processing of OWWA membership/renewal of membership
Technical Education and Skills Development (TESDA): Assistance for competency assessment; verification of certificates and special order; assistance for Replacement of National Certificates (NC)/ Certificates of Competency (COC); training assistance and scholarship program
Professional Regulation Commission (PRC): Issuance of Professional License
Maritime Industry Authority (MARINA): Issuance/revalidation of seaman’s book
Home Development Mutual Fund (HDMF): Processing of Pag-ibig membership
Philippine Health Insurance Corporation (PHIC): Payment of Philhealth contribution; member registration and updating
Social Security System (SSS): Registration and membership data amendment; acceptance of loan and benefits claim applications; loan verification and status; UMID capturing and card releasing; response to queries
Philippine Statistics Authority (PSA): Processing and copy issuance of Certificate of Live Birth, Certificate of Marriage, Certificate of Death, Certificate of No Marriage (CENOMAR)
Bureau of Immigration (BI): Departure clearance information
National Bureau of Investigation (NBI): Issuance of NBI clearance
Commission on Higher Education (CHED): Verification and authentication of school credentials
Tourism Infrastructure and Enterprise Zone Authority (TIEZA): Travel tax payment; processing of travel tax exemption and reduced travel tax; response to queries
Philippine Overseas Employment Administration (POEA): Documentation of workers (Landbased and Seabased); documentation of workers-on-leave/Balik-Manggagawa; registration of land-based worker-applicants; verification/certification of OFW records; provision of legal assistance; response to queries
The one-stop service center is open from 8am to 5pm, Mondays to Fridays. – Kami Media