- A new house bill seeks to protect food and delivery services who have suffered a lot of abuses from undue cancellation of orders
- The new bill will impose a penalty of P100,000 and jail time of six years for those who would cancel orders
- Aside from these, violators also need to reimburse the rider with the value of the items that the rider has already paid in advance
- The proposal came after numerous reports of "prank" orders left delivery riders facing losses both in time and finances
A new House Bill seeks to penalize those who would order food or grocery through delivery service and simply cancel confirmed orders. This has been the problem of many riders especially during the pandemic where they would receive prank orders.
House Bill 6958, or the "Food and Grocery Delivery Services Act," filed by AKO Bicol Party-list Rep. Alfredo Garbin, prohibits the cancellation of food and grocery orders when riders have already paid for the goods in advance or when the items are already in transit for delivery.
The measure will penalize violators with imprisonment of at least six years and will be charged a fine of P100,000.00. In addition, they would have to reimburse the riders of the value of the canceled goods.
The bill covers those who don't have any genuine intention to complete the order, or merely for the purpose of pranking.
The bill exempts those customers who would use a credit card to pay and despite cancellation, payment will still be credited to the service provider; those who remit payment as a form of pre-condition for the cancellation of the order; and last is when the delivery of the goods get delayed for an hour from the expected time of arrival and that the delay has been caused by the negligence of the driver.
In a previous KAMI report, a food delivery rider was lauded by netizens after it sacrificed so much to protect the food of his customer, including enduring the flooded street.
Food delivery services are very popular nowadays, especially with limited transportation available. Among the popular ones are Grab Food and FoodPanda.
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